Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you contact us for support, subscribe to our newsletter, or interact with our website. This may include your name, email address, and any messages you send us.

We also automatically collect certain information when you use our website, including your IP address, device information, browser type, pages visited, and referring URLs. This helps us understand how our services are used and improve the experience.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, respond to your inquiries, send you technical notices and support messages, and communicate with you about our carbon fiber padel tennis rackets.

We may also use your information to personalize content, perform analytics, prevent fraud, and comply with legal obligations. With your consent, we may send you marketing communications that you can opt out of at any time.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

4. Third-Party Platforms

Important: Our products are sold through third-party platforms such as AliExpress. When you purchase through these platforms, your transaction and personal information are handled according to their privacy policies and terms of service.

We recommend reviewing the privacy policies of any third-party platforms you use to purchase our products, as their practices may differ from ours.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

For more details about the specific cookies we use and how to manage your preferences, please see our Cookie Policy.

7. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Depending on your jurisdiction, you may also have rights to data portability, to restrict processing, and to object to certain processing activities. To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top.

Any material changes will be communicated prominently on our website or through direct communication where appropriate.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@evacorerackets.com or through our contact page.

We will respond to your privacy-related inquiries within a reasonable time and work to address any concerns you may have about our data practices.